Privacy Policy

Last updated: June 16, 2023

Introduction

This Privacy Policy explains how Sussex Door Company Ltd ("we", "us", "our") collects, uses, and shares your personal information when you use our Service.

Additionally it also outlines your rights and the legal protections available to you.

By continuing to use the Service, you confirm your agreement with the terms outlined in this Policy.

To ensure transparency, we created this Privacy Policy with the assistance of the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

Furthermore to clarify terminology, words with capitalized initial letters carry specific meanings.

These definitions apply consistently, whether used in singular or plural form.

Definitions

  • Account: A unique profile created for you to access our Service.
  • Affiliate: Any entity that controls, is controlled by, or shares common control with another party. "Control" refers to ownership of 50% or more of voting shares or equivalent authority.
  • Company: Refers to Sussex Door Company Ltd, Unit B2 Ote Hall Farm Jane's Lane, Burgess Hill RH15 0SR.
  • Cookies: Small files placed on your device to store browsing history and other data.
  • Country: United Kingdom.
  • Device: Any tool used to access the Service, such as a computer, mobile phone, or tablet.
  • Personal Data: Information that identifies or can identify an individual.
  • Service: Refers to our website, www.sussexdoorcompany.co.uk.
  • Service Provider: A third party that processes data on our behalf.
  • Usage Data: Automatically collected data generated by your interaction with the Service.
  • You: The individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

Moreover, when you use our Service, we may request personal information to contact or identify you. This may include:

  • Email address
  • First and last name
  • Phone number
  • Address, including city, postal code, and region

Usage Data

We collect usage data automatically as you interact with the Service. This includes:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Device identifiers
  • Diagnostic data

Additionally, when you access the Service via a mobile device, we may collect:

  • Device type and unique ID
  • Mobile IP address
  • Operating system
  • Browser type
  • Diagnostic data

Your browser may also send information whenever you visit or access the Service.

Tracking Technologies and Cookies

Overview

Ultimately to improve and analyze our Service, we use cookies and similar tracking technologies. These include:

  • Beacons
  • Tags
  • Scripts

For instance these tools help us monitor activity and store certain information. To manage these technologies and related consents, we use the "Real Cookie Banner" tool.

You can learn more at Real Cookie Banner Data Processing.

Details on how "Real Cookie Banner" works can be found at https://devowl.io/knowledge-base/real-cookie-banner-data-processing/

Legal Basis for Processing

To clarify we process personal data under the following legal bases:

  • Art. 6(1)(c) GDPR – Compliance with legal obligations
  • Art. 6(1)(f) GDPR – Legitimate interest in managing cookies and consents

In summary, although providing personal data is not contractually required, it helps us manage your consent preferences.

Without it, we may not be able to apply your choices effectively.

Types of Cookies Used

Necessary / Essential Cookies

  • Type: Session
  • Purpose: Enable core website functions and user authentication.
  • Administered by: Us

Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent
  • Purpose: Record cookie consent status.
  • Administered by: Us

Functionality Cookies

  • Type: Persistent
  • Purpose: Remember user preferences such as login details and language settings.
  • Administered by: Us

Cookies may be either Persistent (remain after closing the browser) or Session (deleted when the browser closes).

For more details, please refer to our Cookies Policy or the relevant section of this Privacy Policy.

Use of Your Personal Data

How We Use Your Information

Namely we use your personal data to operate and improve our Service. Specifically, we may use it to:

  • Provide and maintain the Service
  • Manage your account
  • Communicate with you, including responding to inquiries
  • Send updates, offers, or promotional content (if you’ve opted in)
  • Monitor usage and improve functionality
  • Detect, prevent, and address technical issues or security risks

Why We Process Your Data

To clarify we process your data for several reasons. These include:

  • Fulfilling contractual obligations
  • Complying with legal requirements
  • Pursuing legitimate business interests, such as improving user experience
  • Obtaining your consent where required

Sharing Your Information

In certain cases, we may share your personal data with third parties. For example:

  • Service Providers: We work with trusted partners who help us deliver and support the Service.
  • Legal Authorities: If required by law, we may disclose your data to comply with legal obligations or respond to lawful requests.
  • Business Transfers: If our business undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that process.

We only share data when necessary and always aim to protect your privacy.

Retention of Your Personal Data

How Long We Keep Your Data

Meanwhile we retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes:

  • Providing and maintaining the Service
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements and policies

What Happens After That

Once your data is no longer needed for these purposes, we securely delete or anonymize it.

In some cases, we may retain data for longer periods if required by law or if it is necessary for legitimate business interests.

Transfer of Your Personal Data

Where Your Data May Be Sent

Your information, including personal data, may be processed at our operating offices or in other locations where parties involved in the processing are located.

This means your data may be transferred to and maintained on computers outside your country or region.

How We Protect Cross-Border Transfers

We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy.

These steps may include:

  • Using standard contractual clauses approved by regulatory authorities
  • Ensuring third-party processors comply with data protection laws
  • Limiting access to authorized personnel only

By using the Service, you agree to this transfer.

Delete Your Personal Data

You have the right to delete or request deletion of your personal data.

  • You may delete certain data directly through your account settings.
  • Please also contact us to access, correct, or delete your personal information.
  • However, we may retain some data when legally required or when we have a lawful basis to do so.

Disclosure of Your Personal Data

1. Business Transactions

If we are involved in a merger or sale, your data may be transferred.

We will notify you before this occurs and provide details of any new privacy policy.

2. Law Enforcement

We may disclose your data when required by law or in response to valid legal requests.

3. Other Legal Requirements

We may disclose your data to:

  • Comply with legal obligations
  • Protect our rights or property
  • Investigate potential misconduct
  • Ensure user or public safety
  • Defend against legal claims

Security of Your Personal Data

Our Commitment to Security

Above all we prioritize the security of your personal data.

To protect it, we implement appropriate technical and organizational measures.

These include:

  • Encryption
  • Access controls
  • Regular security reviews

Limitations of Online Security

However, no method of transmission over the internet or electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Children’s Privacy

Protecting Children’s Data

Our Service is not designed for individuals under the age of 13.

Accordingly, we do not knowingly collect personal data from children in this age group.

What to Do If Data Is Collected

If you are a parent or guardian and believe your child has submitted personal data to us, please contact us immediately.

Once we verify the situation, we will take appropriate steps to delete the data from our systems.

Consent Requirements

In jurisdictions where parental consent is required, we may request it before collecting or processing any personal data from children.

Links to Other Websites

External Sites and Your Privacy

Occasionally, our Service may include links to third-party websites. These sites are not operated or controlled by us.

Your Responsibility When Visiting Other Sites

If you choose to click on a third-party link, you will be redirected to their website.

We strongly recommend reviewing the privacy policy of every site you visit.

Please note that we are not responsible for the content, privacy practices, or policies of any third-party websites or services.

Changes to This Privacy Policy

How and When We Update

From time to time, we may revise this Privacy Policy to reflect changes in our practices or legal requirements.

When updates occur, we will post the revised version on this page.

How You’ll Be Notified

In addition to updating the “Last updated” date at the top of this page, we may notify you via email or display a prominent notice on our Service before the changes take effect.

Why You Should Review Periodically

To stay informed about how we protect your personal data, we encourage you to review this Privacy Policy regularly. Any changes become effective once posted.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us through our website:

👉 Contact the Sussex Door Company | Sussex Door Company